Last Updated: July 2026

Baazi Privacy Policy β€” Your Data Is Safe with Us

When you create an account or use the site, certain information reaches us. This policy clearly sets out β€” what data is collected and why, where it goes, and what your rights are.

Last Updated: 1 July 2026 AES-256 Encryption Written in Bengali
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Core Privacy Guarantees

The six principles Baazi strictly follows to keep your data safe.

Industry-Leading Encryption

All your data is stored with AES-256 encryption β€” the same standard used by banks and military organizations. Breaking through this level of protection is virtually impossible.

No Third-Party Data Sales

Baazi does not sell your data to any marketing company or data broker β€” this is a firm, non-negotiable condition of our policy.

Your Rights Over Your Data

If you'd like to view, correct, or delete your data, reach out to support β€” Baazi does not retain any information beyond what is legally required.

Payment Data on Separate Servers

Your bKash or Nagad number, bank account details, and all other payment information are stored on a separate, secure server isolated from the main database.

Least-Privilege Access Policy

Only a limited number of Baazi staff can access your data β€” and every access is logged to prevent misuse.

Immediate Notification in Case of a Breach

In the event of a data security breach, affected users will be notified by email within 72 hours β€” nothing is swept under the rug.

1

Introduction β€” What This Policy Is and Who It Covers

Baazi (baazi.my) takes your privacy seriously. This Privacy Policy explains what information Baazi collects, where it is stored, how it is used, and what rights you have.

This policy applies to all visitors, account holders, and anyone who interacts with Baazi's website or services in any capacity. By accessing the site, you are considered to have agreed to this policy.

In plain terms: Baazi is a careful guardian of your personal data β€” your information is never used for any purpose beyond delivering our services.

2

What Information We Collect

Baazi collects two types of information β€” what you provide directly, and what is collected automatically while you use the site.

Information You Provide Directly:

  • Name, email address, and mobile number β€” collected at registration.
  • Date of birth β€” for age verification purposes.
  • National ID or passport details β€” collected during the KYC process.
  • Payment details β€” mobile banking number or bank account.
  • Messages sent to support and details of any complaints submitted.

Automatically Collected:

  • IP address and device type.
  • Browser type and operating system.
  • Time spent on the site and pages visited.
  • Login time and approximate location.
  • Cookies and session data.
Data Type Why It's Collected Retention Period
Identity Information Account Verification & KYC 5 years after account closure
Payment Information Processing transactions and preventing fraud 7 years after account closure
Gaming History Dispute Resolution & Regulatory Compliance 3 years after account closure
Device & IP Information Security & Fraud Detection 12 Months
Cookie Data Improving Your Site Experience From session duration up to 2 years
3

How Your Data Is Used

Baazi uses your information only for specific, legitimate purposes β€” each use case is clearly outlined here before your data is processed for it.

  • Account Management: Login verification, password resets, and keeping your account secure.
  • Payment Processing: Processing deposits and withdrawals, and preventing money laundering.
  • Customer Support: Properly resolving your complaints or queries.
  • Security & Fraud Detection: Detecting unusual activity and keeping your account protected.
  • Legal Obligations: Specific data provided to licensing authorities or law enforcement agencies when required.
  • Service Improvement: Aggregate usage data is analysed to improve the site experience β€” no personally identifiable information is used in this process.

Baazi does not use your information for marketing without your consent. Your permission is always obtained before any email or SMS marketing is sent, and you can unsubscribe at any time.

4

Who Your Information Is Shared With

Baazi never sells your data. However, limited information may be shared with trusted third parties as necessary to operate our services.

  • Payment Gateway: Information necessary to process transactions is shared with bKash, Nagad, or your bank β€” strictly limited to completing the transaction.
  • Game Providers: Minimal account information is shared with providers such as Evolution and Pragmatic Play solely for the purpose of running games.
  • KYC Services: Identity documents are shared with authorised verification agencies for KYC purposes.
  • Legal Authorities: In response to a valid legal order, specific information may be shared with courts or regulatory authorities.

Our Guarantee: Your information is never shared with any company or individual outside the list above β€” we have no relationship with advertising agencies or data brokers.

5

Data Security Practices

Baazi follows the highest industry standards to protect your data β€” from basic password hashing to full infrastructure security, every layer is covered.

  • Transfer Encryption: All data transmitted on the site is encrypted using TLS 1.3.
  • Storage Encryption: All sensitive data stored in our databases is protected with AES-256 encryption.
  • Two-Factor Authentication (2FA): OTP verification can be required for account login.
  • Firewall & DDoS Protection: Multi-layered attack prevention at the server level.
  • Regular Security Audits: Penetration testing conducted every six months by third-party security experts.
  • Staff Access Controls: Role-based access β€” each staff member can only view the data necessary for their specific role.

In the event of a security breach where your information may be at risk, Baazi will notify you at your registered email address within 72 hours β€” detailing what happened, what data was affected, and what steps you should take.

6

Cookies & Tracking Technologies

Baazi's site uses cookies β€” small text files stored in your browser. Cookies help improve the functionality and overall experience of the site.

  • Essential Cookies: Login sessions and language preferences β€” the site cannot function properly without these.
  • Functional Cookies: Remembers your preferred games and recently viewed pages β€” so your next visit feels right at home.
  • Analytics Cookies: Used to understand overall usage patterns β€” no individual is identified.

You can disable cookies in your browser settings. Note that turning off essential cookies may cause certain site features to stop working. Baazi does not use advertising or third-party tracking cookies.

7

Your Rights

Every registered user on Baazi has certain fundamental rights over their own data. These rights can be exercised at any time β€” no explanation required.

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Right to Access

You can request to know what data Baazi holds about you β€” submit a request to support and the information will be provided within 30 days.

✏️
Right to Rectification

To correct inaccurate or outdated information, you can submit a request through your profile settings or by contacting support.

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Right to Erasure

Upon account closure, you may request the deletion of all personal data that falls outside our legal retention obligations.

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Right to Object to Processing

You may object to the processing of your data for specific purposes β€” particularly for marketing-related use.

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Data Portability

You can take a copy of your data in a standard format (CSV or JSON) β€” simply request it from our support team.

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Right to Restrict Processing

You can request that the processing of specific data be temporarily paused during an ongoing investigation or dispute.

To exercise any of these rights, email us at support@baazi.my. We will respond within 30 days of receiving your request β€” for complex cases, an additional 30 days may be needed, and you will be notified in advance.

8

Minor's Privacy

Baazi strictly does not serve anyone under 18. Collecting information from minors or allowing them to hold accounts is against our policy.

If a parent or guardian discovers that their child has registered on Baazi, please notify us at support@baazi.my. The account will be closed immediately and all collected data will be permanently deleted.

9

International Data Transfers

Baazi's servers are primarily located in the Asia-Pacific region. However, some service providers may be based in other countries β€” such as cloud hosting or KYC services.

Wherever data is stored, Baazi ensures the same protection standards are maintained throughout. Any cross-border data transfers are governed by contracts that comply with international data protection regulations.

10

Policy Updates & Contact

Baazi may update this privacy policy when necessary. For significant changes, you will be notified via your registered email and through a notice on the site's homepage.

For any questions or concerns regarding this Privacy Policy:

  • Email: support@baazi.my
  • Live Chat: Available directly on-site, 24/7
  • Include the subject line: "Privacy Policy Enquiry" to receive priority handling.

Baazi takes your privacy questions seriously and aims to respond within business days.

Play Safe with Baazi

Your information is safe β€” create an account and start playing with confidence.

Register Now
πŸ”’ Your Information Is Safe

Your Privacy Is Protected at Baazi

Now that you've read the policy, go ahead and create your account with confidence. Play on Baazi, protected by AES-256 encryption and a strict privacy policy.

18+ Β· Play Responsibly Β· Terms Apply

FAQ

Yes, Baazi's referral program lets you earn bonuses by bringing friends on board. The process is straightforward β€” head to the "Refer & Earn" section in your account dashboard to find your personal referral link. Share that link with a friend, and once they register through it and make their first deposit, a referral bonus will be automatically credited to your account. The bonus amount depends on the referral offer currently running β€” you can check the latest figures right in your dashboard. One thing to keep in mind: the referred friend must be a new user and must register with their own phone number and personal details. Multiple accounts from the same household or device are flagged by the system, and any bonuses associated with them will be voided.

Yes, Baazi keeps a complete history of all your bets and financial transactions, accessible whenever you need it. After logging in, go to the "Financial Transactions" page from the top menu β€” there you'll find a full record of deposits, withdrawals, and bonuses, including dates, amounts, and statuses. To view your betting history, head to the "Game History" or "Betting History" section β€” each entry shows the game result, stake amount, and win/loss details. You can also filter by date or amount. If you need an official statement of past transactions β€” for your bank or tax purposes β€” contact support and we'll send it to you in PDF format.
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